Privacy & Legal
Legal Identity & Corporate Information
The domain www.transferonly.com, along with our sister brands and platforms www.tiptoptrips.com and www.guletsailingturkey.com, are officially owned, managed, and operated by the legal entity stated below:
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Official Company Name: Fb Turizm ve Ticaret Limited Sirketi
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Trade / Agency Name: Ar-Bek Travel Agency
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TÜRSAB License Number: 4650 (Class A Travel Agency)
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Registered Office Address: Kemeralti Mahallesi , Kemeralti 64 Sokak no : 2B - Marmaris, Mugla, Türkiye
Verification of Legal Compliance As a fully licensed and legally recognized corporate entity in the Republic of Türkiye, Fb Turizm ve Ticaret Limited Sirketi operates in strict compliance with the Turkish Commercial Code and tourism regulations.
To verify that this is an officially authorized and legal travel website, you can click on the TÜRSAB Digital Verification badge located in the footer (bottom) of our website. This digital badge provides a direct link to the Association of Turkish Travel Agencies (TÜRSAB) official registry to confirm our active license and corporate legitimacy.
We treat your privacy seriously. This Privacy Policy will explain how we collect and use your personal data and give you the opportunity to limit our use of this information.
We use the personal information that we collect to identify your personal preferences and match your needs with relevant products and services, and assist in processing any bookings that you make through this site. The collection of this information allows us to deal with your booking or enquiry as smoothly and quickly as possible.
Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. Whilst we have taken all reasonable steps to ensure that the information you provide will be kept secure from unauthorised access, the internet is not a secure environment. We can not guarantee that the information will be secure during transmission to our web server. It is your responsibility to keep your passwords confidential and use the security devices offered. Our security measures depend on you complying with this obligation and we are not responsible for any breach of your privacy due to your failure either to keep your passwords secret or to use the other security devices correctly. Nor are we responsible for breaches of security arising out of intentional and/or unauthorised attempts to access the site, for example, by computer hackers. We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to www.transferonly.com. This software does not enable us to capture any personally identifying information.
TransferOnly does not sell, trade, or rent your personal information to others. We never disclose information about a passenger to any other person or organisation without your consent unless there is an emergency situation that requires it or we are legally required to do so.
Collecting Data
Our Call Centre is designed to help with any misgivings you may have. We want to ensure that you are confident and feel safe when buying a holiday from us. We can collect data on you from a variety of different sources. When you purchase products or services from the site or over the telephone; When you speak to our customer services personnel; Via explicit data capture measures, for example by entering competitions and completing surveys; Via implicit data capture measures such as studying which pages you read the most and the use of cookies. In any of the above cases the data we collect could be personal data. We ask you where you heard about TransferOnly and we use this information to analyse the effectiveness of the various publicity campaigns.
Consent
You signify your consent to us collecting and using this information by your use of this website. If we change our Privacy Policy, the changes will be posted here, so that you are always kept informed of how we collect and use the information, and when we would disclose it. Your continued use of this website constitutes your agreement to the changed policy. Your data controller is: Transferonly.com-Arbek Travel - Fb Turizm ve Tic. Ltd. Sti. You are entitled to a copy of your information held by us. If you would like to see this please ask us. We may make a small charge for providing this to you.
Ensuring Your Privacy
To process your booking we will have to disclose your personal data to third parties. This includes (i) providing your booking details to tour operators, carriers, hotels and other service providers so that they can provide you with the services you require and for their administration and (ii) passing on your credit/debit card details to our agent(s) in order to process your payment. We may use your information and may also make the information you have supplied to us available to selected companies for the purpose of contacting you about products or services that may be of interest to you. In the unlikely event of a third party purchasing all or part of our assets, or in the unlikely event of us being declared insolvent or ceasing to trade, your data would be a business asset and would be shared with any such purchaser or successor to the business
Links to Other Sites and Promotional messages from 3rd Parties
For your convenience, we have included links to other websites on the Site which you may find useful. Any linked websites are operated by third parties and are not within our control. We cannot determine how such third parties may use the data you supply to them and such websites are therefore not covered by this privacy policy. Furthermore TransferOnly makes no representation or warranty with respect to the content of any email messages sent by third parties or any goods or services, which may be obtained from such third parties, and you agree that TransferOnly shall have no liability with respect thereto.
Withdrawing your consent
If you would rather we do not use your personal data for the purposes stated above or for any form of promotional contact, please indicate by email us at:
info@transferonly.com
TRANSFERONLY.COM - TIPTOPTRIPS.COM - GULETSAILINGTURKEY.COM - ARBEK TRAVEL - FB TURIZM VE TIC. LTD. STI. - TERMS AND CONDITIONS
It is here stated and cleared that www.transferonly.com is owned and managed by ARBEK TRAVEL - FB Turizm ve Ticaret Ltd. Sti thus any reference on this text in any of the two names has equal value and meaning.
Please read carefully the following terms and conditions that apply when using the current web application. By using www.transferonly.com web sites (eg. http://www.transferonly.com ,www.tiptoptrips.com , www.guletsailingturkey.com, etc) you automatically fully and unconditionally accept all of the following terms:
Fb Turizm ve Ticaret limited Sirketi through http://www.transferonly.com makes available for the Internet user data and services that are offered from collaborating parties. All of these services - products are entitled and covered by the terms and conditions that are here stated.
By accessing www.transferonly.com , your access instantly indicates that you fully and unconditionally agree with the terms and conditions that apply. Fb Turizm ve Ticaret limited Sirketi acting as the owner and manager body of www.transferonly.com, retains its right to adjust and change the terms and conditions at any time if so decides . The usage of www.transferonly.com will be always on the basis that the more recent terms and conditions displayed on line (this text) are fully accepted.
Additionally, each service that becomes available as a result of using the current web page is entitled and covered with the terms and conditions of each collaborating party that the service relates to. (Taxi firm, travel agency, Limousine service, Driver, etc) In case of any disagreement or in case that any of these terms fail to fully satisfy you (as a web user in any way), your authorization to use this web site or any service as a result of using it, automatically ends.
Fb Turizm ve Ticaret limited Sirketi and www.transferonly.com as responsibility in respect to any service or travel product being distributed can only be as high as the route price that the user has paid for. www.transferonly.com as responsibility doesntand cannot in any way exceed the amount of the route payment. In the unlikely event - case that the service is not delivered at all or is not delivered as expected, (delays, etc) the client can only be entitled to compensation up to the amount that has already paid. No other claims can in any case be raised and that is fully and unconditionally understood and accepted.
Regarding all insurance matters in respect of the here distributed services (eg. travelling of any vehicle) is clearly stated and accepted that since Fb Turizm ve Ticaret limited Sirketi collaborates only with vehicles for which insurance coverage is a law obligation, the responsibility lies on the vehicle and on the vehicle ownership.
The contracting company ensures confidential handling of all customer data received.
Upon completion of the reservation you will receive two emails
1) confirmation and
2) receipt of payment
IMPORTANT NOTES:
1-For amendments up to 20 days prior your arrival, there will be a GBP 5 fee.
2-In the event of cancellation up to 20 days prior your arrival, there will be a GBP 7 fee.
3-In the event of amending or canceling from 20 to 10 days prior your arrival, there will be a GBP 8.5 fee.
4-In the event of amending your booking from 9 days till your arrival date, the fee will be either 30% of the booking coast or GBP 10 (as minimum charge)
5- In the event of canceling your booking from 9 days till 48 hours prior your arrival, the fee will be either 30% of the booking coast or GBP 12 (as minimum charge)
6-In the event of canceling during the last 48 hours prior your arrival, there will be no refund.
7-In the event that as soon as the client arrives a need for extra vehicle arises (eg excessive baggage that can not be accommodated in the vehicle, number of passengers more than the vehicle/s can accommodate, etc)there will be supplementary charge for the extra vehicle used. (In amendment cases to longer and expensive routes, the difference is, off course, added to the initial cost estimate)
8-It is your responsibility to supply the correct flight information.We must be advised of any amendments to flight details and these will be confirmed by us.
9-There is no fee for onilne bookings made on our website, we only have 2 Gbp administration fee on top of the transfer cost for telephone and office visit bookings, per booking.
We have no responsibility for any incorrect details given and amendments that have not been confirmed by us. If you do not fully and unconditionally accept all of the here underwritten terms, you are not authorized to use the services or the current web site for any reason.